(1) All wares are shipped through Deutsche Post.
(2) Non-unique items are send as Warensendung or Brief. For these the Deutsche Post does
not provide a tracking number.
(3) Larger or unique items are always send registered or insured.
(4) If during checkout, you get the message that I do not send to your country of residence, please contact
me. This is because I have to add each country individually and by hand to a list, and apparently your
residence is not yet added. I apologize for the inconvenience.
Returns
(1) If you are dissatisfied with your product please contact me so that we can discuss the return of the
objet(s).
Generally I take back all my products, as long as you first contacted me before sending them back,
and send them to me according to my instructions.
(2) I will refund all of your costs, including shipment, if you have reason to be dissatisfied with
the quality of the product.
(3) If you want to give your item back for some other reason, I will refund the price of the product,
but not shipment costs.
Shipment Costs
Shipment is calculated according to the total weight of your order, the following list gives you the shipment costs to
destination in Germany / Europe / Rest of the World:
up to 50g: 0.85$ / 1.50$ / 2.10$
up to 500g: 1.75$ / 3.60$ / 9.90$
up to 1kg: 2.70$ / 7.30$ / 17.50$
heavier than that: 8.35$ / 10.40$ / 19.30$
If you have more questions or concerns please use the contact form to get in touch with me.
